3239 N. Green Bay Rd, Racine, WI 53404
FBO Hours: 0700 - 1700 CST 
Employment Opportunities
To inquire about employment opportunities at Batten Field Airport, please call or email service@battenairport.aero.
Currently, there are no opportunities available. Please check back regularly for updates.
FBO Line Service Technician
FBO Line Service Technician
Job Summary:
Imagine yourself working at the largest privately owned, public use airport in the United States. Batten Field Airport is located on over 450 acres and provides services to corporate, business and private aircraft. The ideal candidate(s) must be outgoing, self-motivated, organized, detail oriented and above all, safety conscious to ensure the airport operates at the highest level of safety and exemplary customer service is always extended.
Safety and Service drive Success!
Job Type: Part-time.
Overview: Line Service Technicians must be well-rounded people who enjoy interacting with customers, have an interest in aviation and enjoy focusing on the details of everyday tasks. Technicians must also be able to learn and adapt quickly to a constantly changing environment. Clear communication is vital amongst team members and customers.
Essential Duties & Responsibilities:
- Greet all customers and assist (passengers & pilots) with their needs to include luggage, ground transportation, accommodations, and any special requests customers with a warm welcome.
- Perform a variety of services including marshaling, refueling aircraft, GPU services, towing aircraft, lavatory and water service, wing-walking, etc.
- Track inbound and outbound aircraft with customer service to ensure aircraft are handled without delay.
- Act and perform in a safe and efficient manner. Be aware of the surroundings and comply with all FBO and Airport policies and procedures. Perform all training as required by Line Service Lead.
- Communicate effectively with team members to ensure accuracy of orders and then execute.
- Anticipate the needs of pilots and passengers.
- Perform daily fuel truck, fuel farm, and GSE inspections. Report issues to Line Service Lead or Manager.
- Escort customers and vendors on airport grounds to ensure safety compliance.
- Flexibility with work schedules is required as well as the ability to work in ever-changing weather conditions.
Other Duties and Responsibilities:
- Answering phones, running credit card transactions, assisting passengers with rental cars and hotel reservations, ground transportation in FBO vehicle, and placing catering orders.
- Watch the weather and make appropriate decisions when adverse weather is approaching to ensure employees and customers remain safe.
- Assist with after-hours support, a shared responsibility amongst all team members.
- Assist with any other tasks as required by the Lead or Manager.
- Weekend coverage is mandatory.
Minimum Job Requirements :
- High School Diploma or GED required.
- Two years of customer service experience is preferred paired with a strong technical aptitude. Prior aviation experience is preferred.
Physical Requirements:
- Climbing, crawling, stooping, and kneeling to perform aircraft service activities.
- Sitting, standing, walking, or running to perform aircraft duties.
- Lifting heavy objects and long work periods without a break may occasionally be required.
- Exposure to dirt, fumes, noise, temperature extremes and high workplaces.
Benefits:
- *Company profit share and/or 401K contribution upon eligibility.
- Uniforms *Ability to swap shifts with another employee for coverage.
Salary: $18.00 per hour – part time